Forums/Layer Development Platform/Layar Publishing Platform
Answered
Stats down ..?
Jeroen Meijer
asked this on February 08, 2011 12:41
Hi All, I'm trying to read the stats of a few of our Layars, but the publishing enviroment returns no content / stats....
Comments latest first
Hello All,
The stats issue (QAREV-221) was fixed yesterday. Please let us know if you still experience any more issues. Please note that the stats is updated once every hour. You now should be able to see stats from week 33 2011.
Best Regards,
Xuan
Hello
We reproduced this issue(QAREV-221) and it will be fixed.
Best Regards
Alex
Hello,
Is there a problem with the stats? Because nothing is changing, it looks frozen since a couple of days!
Best Regards,
Edwin
Hello All,
The layer stats is back again! We are very sorry for the inconvenience!
Best Regards,
Xuan
Hello Joanan,
Yes, it is known to us. Our development team is working on it. Thanks a lot for your information. We will inform everybody when it is back to live.
Best Regards,
Xuan
Hello,
Are the stats down again? The graphics are not showing.
Can you please confirm?
Many Thanks,
Joanan
Hello All,
Just to mention it here, this issue should be fixed now.
Best Regards,
xuan
Hi Joanan,
Unfortunate we are encountering again problems with our stats. Our engineers are working on it. We will announce it as soon as everything is back on track again.
Regards,
Pambo
I can see that the statistics are back, however history its not available. Are they lost? Or this is a temporary thing?
Cheers,
Joanan
Hello,
Any idea on when this will be solved?
Many Thanks,
Joanan
Hello Jeroen, Ron and Sam,
Our apologies. After our latest upgrade we experience some server side issues. Our engineering team is already working on it.
Sorry for any inconvenience.
Best Regards,
Pambo
I too am unable to view my stats for any of our layers
The image is giving me 500 server error.
I tried ff/ie/chrome just in case there was a glitch in rendering it or one of the headers were not being passed properly.