Forums/Layar Apps/Report a bug ! - Android Client v6.2.1
Answered
3d model load fail with missing debug information
motor
asked this on Jan 28 17:46
HI,
I'm experiencing the following problem: some 3d model fail to load in the browser (android 2.1 galaxy s) both with 3G or wi-fi connections;
the models are regularly exported trough the modeller and I assume they are correct (otherwise the tool is not correct).
The problem is that without some real debug information You can only proceed by trials which it is higly ineffective and unprofessional;
I suggest to implement somehow the engine on the web test page.
Best Regards
motor
Comments latest first
I think I encounter the same or a very similar problem in the Layar client 6.1.1 on Android (on iOs it goes ok with the same layar). As the company was planning on relying on Android this is a real show stopper for us. In case you want to take a look: the layar is called 'enpoiwatmeeracc' and you should get the correct response at coordinates 52.3396653, 4.917496301 (13 POI's, 3 of them 3D).
regards
Martin
Hello Xuan,
thank you for your attention.
I would like to add that some error messege it's useful not only for the developer, but for the final user too.
Missing links are of course programmer faults ... ;-)
but for example it's easy to forget to check that only triangle based meshed should be used, mainly if you are working with 3D modellers.
I can image that sometimes the failure it's just caused by a bad network connection, but this should be clear (in order not to blame for example Layar in this case... a progress bar could help to indicate something is happening...or not) ...
Best Regards
motor
Hello Motor,
Thanks a lot for your suggestion. We are also aware of this and it is our aim to make layer development easier for developers.
Do you need any help with finding out why 3d model fails to download ? A few factors might lead to this issue, such as the link to the 3d model, model size (should not be larger than 1mb), etc.
Xuan