Forums/Layar Apps/Report a bug ! - IPhone Client v6.2.1

Answered

audio autotrigger fails

aequitas
asked this on April 12, 2011 01:29

I'm not getting the triggered audio i was getting before i moved to 5.0 in android or in iphone  (although the iphone client works much better with 3d :))

may 2- the iphone client is able to trigger 1 sound before requiring the layer be reloaded

 

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Jedd Horvath
June 15, 2011 18:25
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Valery Markman

Can you please tell the layername so we could confirm?

June 15, 2011 11:25
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Jedd Horvath

Got the same bug here. Any news? Hoping to launch the Contemporary Art gallery AR walk in Vancouver later this week--will be somewhat diminished without autoplay!

June 14, 2011 02:34
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aequitas
developer

any news on this issue?  Is there an iphone update in the wings?

May 10, 2011 22:23
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aequitas
developer

I have filled in the labels and with the 5.0.3 update android is working again.  Alas iphone still refuses to autotrigger more than one action.  I can close the layer and come back in in another position and trigger another poi action but not working as it should by far.

May 06, 2011 02:17
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aequitas
developer
I was able to test again today and noticed a specific behavior that may be of some help with your troubleshooting process. The layer consists of 43 poi's in a tight grid pattern with auto triggered audio. It worked in the previous version and then for a short time in 5.0.1. The new behavior I am noticing is as follows. If I load the layer while standing within the grid the nearest poi audio is triggered and plays beautifully. That's it, just the one audio trigger. I tried it a few tomes near different poi's with the same result. thank you for any help you can provide Stephen
April 30, 2011 21:37
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aequitas
developer

Thanks for the update.  i tried adding a string to the label field and what was working stopped working.  One poi with a range of 50m works still the rest which are set at 15 don't. I reverted to the old database and its still not working.  It was working at least on the iphone.  My android still crashes on all layers I access.  I'm wondering if the handset  caches the database or path to database. I don't see a way on iphone to dump the cache.  I tried logging out and restarting the phone.  i thought it was working and have applied for publishing but this latest maneuver makes me wonder.

 

April 30, 2011 00:46
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xuan
staff

Hello Stephen,

I got the reply from developer who points out that the auto-trigger action is filtered out because the action label has an empty string.

I am not convinced yet that the client should behave like this, i will come back with more information on this. But for now, will you please add some text to the action label to this layer then at least the layer will be working again.

Best Regards,

Xuan

April 29, 2011 14:20
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aequitas
developer

I have regenerated the audio to 96khz specifications and tested in a web browser.  (I had been testing in different rates until i had the smallest file balanced with sound quality and it was working in layer 4.0.5 I am assuming 5.0 is restricting audio to 96khz and not just to 96 or under) It works in iphone now but on my eris android the layer crashes completely every time before its even fully loaded.

April 22, 2011 16:29
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aequitas
developer

Thanks Johannes, as xuan has pointed out it may be something to do with the proximity of audio triggers.  If we don't hear about a working 5.0.2 by Monday I will rebuild the layer spacing the poi's further apart.  I did test with 2 poi's about 25 m apart and they didn't work but I don't know if that's just my handset because it keeps crashing when I open the layer now.  I am frustrated and disillusioned. I may go back to painting. :)

April 15, 2011 21:32
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Johannes la Poutre
Layar Partner Network

FWIW: Just tested our good old princeofpersia layer on iPhone 5.0 and the sound auto trigger works fine.

April 13, 2011 12:18
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aequitas
developer

Thank you

I appreciate anything you can do.  I have announced the Field of Voices at two locations in New York City this Spring and it wont be a good showing if folk can't hear the voices.

 

http://fieldofvoices.com

April 12, 2011 19:45
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xuan
staff

Hello Stephen,

I checked your layer on both Android client v5.0.1 and IPhone client v5.0. Here are my observations:

1. On Android, I do not get any autotrigger action even though I set my fixed location to be within the autotrigger range. Tested it on Layar client v4.0.5 with the same settings, it works fine.

2. On IPhone (iOS4.2.1), the autotrigger audio player showed up for one second and disappeared immediately without actually playing the music.

We fixed some bugs related to autotrigger actions in v5.0. In this layer, each POI has an audio autotrigger action and the POIs are relatively close to each other. This might make the client a bit confused on which one to pick up.  I will report these issues.

Regarding the other issue you mentioned

"I am also noticing that when one gets within a certain distance of the poi the icon slips down out of the screen when before it stayed position and filled the screen."

Where do you see this issue? I have tried it on Android and IPhone and it does not seem to happen to me.

Thanks!

Best Regards,

Xuan

April 12, 2011 17:13
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aequitas
developer

Yes , I have show trigger alerts on although I am not sure I want to see alerts.  I would like to have the audio triggered and play as it did (and still does) in the old version of Layar  I do still have a device (Ipad) which I didn't upgrade to 5.0 and it seems to work fine as far as sound goes at least.  it tested well in android up until the switch to 5.0.  I am also noticing that when one gets within a certain distance of the poi the icon slips down out of the screen when before it stayed position and filled the screen.

April 12, 2011 14:50
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aequitas
developer

thanks for the prompt reply, you must be swamped.  I appreciate your help.

 

http://artgrows.com/Layar/IFOV.php?lang=en&countryCode=US&l...

April 12, 2011 14:18
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xuan
staff

Hello Stephen,

I just tested a layer with autotrigger actions on Android (v5.0.1) and IPhone (v5.0), the autotrigger action works fine. Which layer are you testing? could you please also provide some test coordinates ? Also, have you turned on the "show trigger alerts" option in the settings ?

Best Regards,

Xuan

April 12, 2011 11:31